More information about what you get

Video course

You'll learn using easy-to-follow on-screen videos which you can pause, re-run and revisit as often as you like.
The course is arranged into modules, each with several lessons. Refer to the course content for more details on what's covered. You can choose which module (or lesson) to review at any time.

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People Skills for Team Managers & Leaders

Interactive course with workbook

SPRING SPECIAL pricing (RRP $ 99.00)

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Qty
Unit cost
Total
 
1
$ 12.99
$ 12.99
5
$ 11.69
$ 58.45
10
$ 10.39
$ 103.90
50
$ 8.70
$ 435.00
100
$ 6.49
$ 649.00

Options for your Shopping Cart

Interactive course with workbook

SPRING SPECIAL pricing (RRP $ 99.00)

Click on your choice [ it can be removed or edited in the cart ]

Qty
Unit cost
Total
 
1
$ 12.99
$ 12.99
5
$ 11.69
$ 58.45
10
$ 10.39
$ 103.90
50
$ 8.70
$ 435.00
100
$ 6.49
$ 649.00
Home   >  Leadership & Management   >  Team Leadership & Supervisor Skills   > 
People Skills for Team Managers & Leaders

People Skills for Team Managers & Leaders

A Premier Team Leadership & Supervisor Skills training course from ZandaX

Your expert, effective online solution for learning team management

Quick Summary: What You Get

About the Course
- Summary of course objectives, and yours too
Building & Managing Trust
- Build trust with your team to boost their engagement
Assertiveness and Managing Anger
- Use assertive behaviour and deal with anger
Managing Conflict & Difficult People
- Master the skills to handle con?ict and di?cult employees
Next Steps
- With the course now complete, where do you go from here?

Who's this course for?

Team leaders, line managers and staff supervisors, present and aspiring, who are looking for an interactive, practical induction into the people skills needed for team management.

Course requirements

No experience in the role is needed, so whether you're already in the role or a newcomer to team management, you'll find plenty to learn and think about!

Course type

This course is a CLICK & LEARN course : Interactive on-screen content, with video introductions, a workbook with your Personal Action Plan, and a skills test.

Grab Our
SPRING SPECIAL ...

$ 12.99
  $ 99.00
Quantity discounts available

Course benefits

You'll Never Manage a Team Without People Skills!

This course has been designed for team leaders, line managers and staff supervisors, whether they are new or experienced in the role.

You'll get a great view into dealing with the kind of "people problems" you face from time to time.

With attractive screens, interactive content and -- most important of all -- content written by experts in doing the job, you'll get the skills you need to maximise your success as a staff supervisor or team leader.

And there's a great 46-page workbook...

Get your own flexible, results-focused downloadable workbook.

The workbook features:

  • Exercises to carry out as you go
  • Space for your own notes
  • Apply the lessons to your own life
  • The ZandaX Personal Action Plan

Course content in detail

Click a RH arrow   (
)   to reveal the lessons

01
About the Course
3 sections
»
What's in the Course?
»
Learning Objectives
»
Your Objectives

02
Building & Managing Trust
4 sections
»
The Central Importance of Trust
»
10 Ways to Build Trust
»
8 Signs of a Lack of Trust
»
Fixing a Lack of Trust

03
Assertiveness and Managing Anger
4 sections
»
The Three-Step Approach to Assertiveness
»
Passive, Aggressive and Assertive Responses
»
Managing Anger in Yourself and Others
»
Addressing Anger With Assertive Statements

04
Managing Conflict & Difficult People
4 sections
»
What is Reasonable Behavior?
»
Rules for Resolving Conflicts
»
Difficult Employee Types
»
Strategies for Managing Difficult Employees

05
Next Steps
»
Where Do You Go From Here?

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What learners say about ZandaX

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"A great well structure dcourse on setting goals"
Anahi McConnell
Score: 5.0
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"Excellent course!"
Martin Delgado
Score: 5.0
review score of 5.0
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"Very helpful that the course was broken down into relateable sections."
Mo McCann
Score: 5.0
review score of 5.0
Building & Managing Trust
"Great tips on how to manage on the basis of trust"
Talia Ellison
Score: 5.0
review score of 4.5
Effective Workplace Communication
"I cant wait to put the lessons into practice!"
Yosef Perkins
Score: 4.5
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"This training has significantly improved my productivity!"
Bob Salazar
Score: 5.0
review score of 5.0
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"I learned a great deal in a short time, so thank you!"
Mohamed Watkins
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"What a great investment! How much will I earn in performance bonuses now??"
Zak Torres
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The New Manager: Making the Transition
"I found the course content to be well-organized and easy to follow."
Arianna Collins
Score: 5.0
review score of 5.0
Managing Difficult Employees
"This is the toughest part of my job and the course has simplified a lot of issues"
Drew Zimmerman
Score: 5.0
review score of 5.0
Conflict Management & Resolution
"I got a solid understanding of dealing with conflict with the video lessons."
G Hughes
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"Now I know how to set goals for myself, and my team. Thankyou"
Reginald Kane
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"Even as an experienced manager, I was surprised at how much I learnt"
Thomas Castillo
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"I now have a list of actions I can use with my team and up their results!"
Alivia Harding
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review score of 4.5
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"The combination of video lessons with a workbook was really effective."
Greta Dodson
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"The course was structured and organized. Like my days are going to be now!"
Zayn Rowland
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The New Manager: Making the Transition
"The workbook provided excellent support for reinforcing the video content."
Aviana Hampton
Score: 5.0
review score of 5.0
Managing Difficult Employees
"The course deals with a really tough subject in a simple no-nonsense way"
C McLaughlin
Score: 5.0
review score of 5.0
Effective Workplace Communication
"the course is very helpful for anyone who wants to learn alot in a short time."
Isla Hull
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Building & Managing Trust
"I've already been able to make positive changes in my management style."
Alonso Donovan
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"Full of advice on how to do the things we "know" but don't actually "do""
Jack Johnston
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Grab Our
SPRING SPECIAL ...

$ 12.99
  $ 99.00
Quantity discounts available

More information

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