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More information about what you get

Video course

You'll learn using easy-to-follow on-screen videos which you can pause, re-run and revisit as often as you like.
The course is arranged into modules, each with several lessons. Refer to the course content for more details on what's covered. You can choose which module (or lesson) to review at any time.

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Higher-Level Conflict Resolution

Interactive course with workbook

SPRING SPECIAL pricing (RRP $ 33.00)

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$ 12.99
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$ 103.90
50
$ 8.70
$ 435.00
100
$ 6.49
$ 649.00
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Options for your Shopping Cart

Interactive course with workbook

SPRING SPECIAL pricing (RRP $ 33.00)

Click on your choice [ it can be removed or edited in the cart ]

Qty
Unit cost
Total
 
1
$ 12.99
$ 12.99
5
$ 11.69
$ 58.45
10
$ 10.39
$ 103.90
50
$ 8.70
$ 435.00
100
$ 6.49
$ 649.00
Close
Home   >  Leadership & Management   >  Team Leadership & Supervisor Skills   > 
Higher-Level Conflict Resolution

Higher-Level Conflict Resolution

A Premier Team Leadership & Supervisor Skills training course from ZandaX

Your expert, effective online solution for learning higher-level conflict resolution

Quick Summary: What You Get

★ Higher Level Conflict Resolution
- Use a structured, proven approach to resolving conflict
★ Workbook Download
- Interactive Workbook & Action Plan: Get the most from your course!

Who's this course for?

Anyone with some knowledge and/or experience of managing conflict, who wants to extend their skills -- and their effectiveness.

Course requirements

There are no prior requirements, and even if you don't manage a team, you may find it useful to see how conflict can be resolved in non-work areas of your life.

We would, however recommend that you are familiar with the content of our Conflict Management Essentials course beforehand.

Course type

This course is a PREMIUM course : Our latest generation of video lessons supported by interactive on-screen content and a workbook with your Personal Action Plan.
It comes with a 12-month license, giving you unlimited 24/7 access for each user.

Grab Our
SPRING SPECIAL ...

61% off
$ 12.99
  $ 33.00
Quantity discounts available
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Course benefits

Conflict Resolution: A Structured Approach

Our Higher-Level Conflict Management & Resolution course provides you with a structured approach to overcoming difficult situations -- and keeping control in the future.

After taking this course, and with a little practice, you will be able to:

  • Use the Thomas-Kilmann model to direct your approach to resolving conflict
  • Facilitate conflict resolution by working collaboratively
  • Be ready, and able, to intervene if discussions aren't going well

When you’ve finished, you’ll have a solid insight into how to manage and resolve conflict in a structured and effective way that gives sustainable results ... and a smoother operation, too.

And there's a great 31-page workbook...

Get your own flexible, results-focused downloadable workbook.

The workbook features:

  • Exercises to carry out as you go
  • Space for your own notes
  • Apply the lessons to your own life
  • The ZandaX Personal Action Plan

Course content in detail

Click a RH arrow   (
)   to reveal the lessons
01
Higher Level Conflict Resolution
7 sections
»
What You Will Learn
»
Your Objectives
»
Conflict Management: The Thomas-Kilmann Model
»
Facilitating Conflict: Working Collaboratively
»
Making an Intervention
»
Key Takeaways
»
Module Test
02
Workbook Download
»
Interactive Workbook Download
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C McLaughlin
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Grab Our
SPRING SPECIAL ...

61% off
$ 12.99
  $ 33.00
Quantity discounts available
Buy Now

More information

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