More information about what you get

Video course

You'll learn using easy-to-follow on-screen videos which you can pause, re-run and revisit as often as you like.
The course is arranged into modules, each with several lessons. Refer to the course content for more details on what's covered. You can choose which module (or lesson) to review at any time.

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Effective Communication Skills Master Class

Interactive course with workbook

SPRING SPECIAL pricing (RRP $ 69.00)

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Qty
Unit cost
Total
 
1
$ 29.99
$ 29.99
5
$ 26.99
$ 134.95
10
$ 23.99
$ 239.90
50
$ 20.09
$ 1,004.50
100
$ 14.99
$ 1,499.00

Options for your Shopping Cart

Interactive course with workbook

SPRING SPECIAL pricing (RRP $ 69.00)

Click on your choice [ it can be removed or edited in the cart ]

Qty
Unit cost
Total
 
1
$ 29.99
$ 29.99
5
$ 26.99
$ 134.95
10
$ 23.99
$ 239.90
50
$ 20.09
$ 1,004.50
100
$ 14.99
$ 1,499.00
Home   >  Personal Development   >  Communication Skills   > 
Effective Communication Skills Master Class

Effective Communication Skills Master Class

A Premier Communication Skills training course from ZandaX

Your expert, effective online solution for learning communication skills master class

Quick Summary: What You Get

About the Course
- Get an overview of what the course covers
How Communication Works
- Understand the communication process
How to be an Effective Communicator
- Review and adapt your communication style
Overcoming Communication Problems
- Use simple techniques to fix common problems
Getting Better Outcomes
- Know how to get better outcomes from your communication
Course Wrap Up
- Have a quick review, with key takeaways, of what you have learned

Who's this course for?

Anyone who wants to improve the communication skills of themselves or their staff in order to become more effective, whether at work, home or with friends.

Course requirements

All concepts and tools are explained simply and helpfully, so there are no pre-course requirements: all you need is a desire to learn about communication -- and do it better!

Course type

This course is a PREMIUM course Master Class : Multiple modules delivered through our latest generation of video lessons supported by interactive on-screen content, a workbook with your Personal Action Plan and end-module skills tests.
It comes with a 12-month license, giving you unlimited 24/7 access for each user.

Effective Communication Skills Master Class

Watch the video to learn more about our Communication Skills Master Class

Grab Our
SPRING SPECIAL ...

$ 29.99
  $ 69.00
Quantity discounts available

Course benefits

Great Communication is Your Sure-Fire Route to Success!

Our Effective Communication Skills Master Class gives you a comprehensive set of tools that enable you to improve your communication, in a way that can boost your success -- and your relationships, too.

After taking this extensive course, and with a little practice, you'll be able to:

  • Understand what makes good communication
  • Use questioning and listening skills, and communicate face-to-face
  • Use the telephone, and written communication, for maximum effect
  • Create and manage a basic social media profile
  • Fix communication problems and get better outcomes

And there's a great 127-page workbook...

Get your own flexible, results-focused downloadable workbook.

The workbook features:

  • Exercises to carry out as you go
  • Space for your own notes
  • Apply the lessons to your own life
  • The ZandaX Personal Action Plan

Course content in detail

Click a RH arrow   (
)   to reveal the lessons

01
About the Course
4 sections
»
What's in the Course?
»
Learning Objectives
»
Your Objectives
»
Interactive Workbook Download

02
How Communication Works
3 sections
»
Good Communication: the Basics
»
The Rules of Communication
»
Your Communication Style

03
How to be an Effective Communicator
3 sections
»
Interaction & Your Self Image
»
Clarifying Opinions & Objectives
»
Your Preconceptions & Prejudices

04
Overcoming Communication Problems
3 sections
»
Identifying Problems and Overcoming Barriers
»
Dealing With Opposition and Conflict
»
Delivering Difficult Messages

05
Getting Better Outcomes
3 sections
»
Using Assertiveness and Intimidation
»
Where and When to Communicate
»
5 Best Practices for Communicating Effectively

06
Course Wrap Up
»
Course Summary

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What learners say about ZandaX

[Click the side arrows or the green dots below to see more]

review score of 5.0
Questioning, Listening & Face to Face Communication
"The instructor added a human touch that is missing in many animated courses."
Beatrice Fuller
Score: 5.0
review score of 5.0
Fixing Your Communication Problems
"The course had some really useful tips and was easy to understand."
Chris Bowman
Score: 5.0
review score of 5.0
Core Skills for Telephone, Writing and Social Media
"The course was just what I needed! and so easy to run"
Alfred Turner
Score: 5.0
review score of 5.0
The Nature of Good Communication
"I found the course interesting and rewarding."
Christian McMillan
Score: 5.0
review score of 5.0
Questioning, Listening & Face to Face Communication
"The course covered everything I wanted, and more besides."
Rayna Fox
Score: 5.0
review score of 5.0
Core Skills for Telephone, Writing and Social Media
"It was good to be able to pause and replay the videos as needed."
Alice Sheppard
Score: 5.0
review score of 4.5
Core Skills for Telephone, Writing and Social Media
"I liked how the course allowed me to track my progress through the workbook."
Samantha Crosby
Score: 4.5
review score of 5.0
The Nature of Good Communication
"I felt well supported by the detailed explanations in the videos."
Ila Bowman
Score: 5.0
review score of 5.0
Fixing Your Communication Problems
"I like the self-paced format, so I can learn at my own speed."
Anika Olson
Score: 5.0
review score of 5.0
Core Skills for Telephone, Writing and Social Media
"The course gave me solutions to specific challenges I face in my job."
Grey McCann
Score: 5.0
review score of 5.0
Questioning, Listening & Face to Face Communication
"These are core skills that I can use to make a difference from now on"
Violette Smith
Score: 5.0
review score of 5.0
Questioning, Listening & Face to Face Communication
"I would highly recommend this course to others."
B Black
Score: 5.0
review score of 5.0
The Nature of Good Communication
"I would recommend this course to my colleagues."
Hugo Middleton
Score: 5.0
review score of 5.0
Fixing Your Communication Problems
"The interactive elements really helped reinforce the material."
Linda Scott
Score: 5.0
review score of 5.0
Questioning, Listening & Face to Face Communication
"I gained practical skills that I can apply immediately. Thank you."
Kayleigh Rogers
Score: 5.0
review score of 5.0
Core Skills for Telephone, Writing and Social Media
"I'd highly recommend this course to anyone looking to improve their skills."
Mohamed Dean
Score: 5.0
review score of 5.0
Fixing Your Communication Problems
"The course has enabled me to fix a few problems with my communication!"
Felix Smith
Score: 5.0
review score of 5.0
The Nature of Good Communication
"Having a presenter talking to you is like having a one-to-one seminar!"
Rhett Barton
Score: 5.0
review score of 5.0
Fixing Your Communication Problems
"I appreciated the real-world examples and on-screen exercises."
Lyn Woodward
Score: 5.0
review score of 5.0
The Nature of Good Communication
"The trainer was knowledgeable and made complex topics sound simple"
Robert Carpenter
Score: 5.0
review score of 5.0
Effective Communication Skills Master Class
"Such a useful course."
Steff Harris
Score: 5.0
review score of 5.0
Effective Communication Skills Master Class
"Course covers so much in a short time: highly recommended."
Kamari Musa
Score: 5.0
review score of 5.0
Effective Communication Skills
"A really good start for self assessment on personal communication skills."
Sergiu Ungureanu
Score: 5.0
review score of 5.0
Effective Communication Skills
"Awesome! It is an easy to understand informational course. Thank you!"
JOSHUA LAU LEE THAI
Score: 5.0

Grab Our
SPRING SPECIAL ...

$ 29.99
  $ 69.00
Quantity discounts available

More information

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