Questioning Skills & Active Listening

Quick Summary: What You Get

Course benefits

Learn Effective Questioning and Listening Skills

Our Questioning Skills & Active Listening module shows you how to get full control over the progress, and the outcome, of your conversations by learning how to ask questions - and listen - in a results-focused way.

After taking this module, and with a little practice, you'll be able to:

• Ask the right questions, in the right way, to discover what people think
• Use the Funnel to direct conversations to a satisfactory end point
• Apply the Five Levels of Listening to how you listen to others
• Listen actively during every conversation that's important to you

With all this covered, you'll have real control over the progress, and successfully directing the outcome, of your conversations.