More information about what you get

Video course

You'll learn using easy-to-follow on-screen videos which you can pause, re-run and revisit as often as you like.
The course is arranged into modules, each with several lessons. Refer to the course content for more details on what's covered. You can choose which module (or lesson) to review at any time.

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Understanding the Customer

Interactive course with workbook

SPRING SPECIAL pricing (RRP $ 39.00)

Click on your choice [ it can be removed or edited in the cart ]

Qty	Unit cost	Total
1	$ 12.99	$ 12.99	Select

5	$ 12.34	$ 61.70	Select

10	$ 11.95	$ 119.50	Select

50	$ 11.69	$ 584.50	Select

100	$ 11.04	$ 1,104.00	Select

Options for your Shopping Cart

Interactive course with workbook

SPRING SPECIAL pricing (RRP $ 39.00)

Click on your choice [ it can be removed or edited in the cart ]

Qty	Unit cost	Total
1	$ 12.99	$ 12.99	Select

5	$ 12.34	$ 61.70	Select

10	$ 11.95	$ 119.50	Select

50	$ 11.69	$ 584.50	Select

100	$ 11.04	$ 1,104.00	Select

Home > Sales and Presentations > Selling Skills >
Understanding the Customer

Understanding the Customer

Name: Understanding the Customer
Price: 12.99 USD

A Premier Selling Skills training course from ZandaX

Your expert, effective online solution for learning understanding the customer

Just
$ 12.99

SPRING SPECIAL

Grab your 67 % discount

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What you will get

Watch on PC or mobile: no app needed
No ads to irritate and distract you!
Full of knowledge, advice and tips
Re-run the whole course, or just the topics you want, over and over
New skills, knowledge and understanding that will change your life!

Quick Summary: What You Get

★ About the Course

- Get an overview of what the course covers

★ Identifying Your Customers

- Learn how to really get to know your customers and how they think

★ Recognizing What Your Customers Need

- See how to use your knowledge of your customers to identify their true needs

★ How to Conduct Customer Research

- Learn how to conduct simple but effective customer research

★ Course Wrap Up

- Summarize the key takeaways from the course

Full course content

Download PDF version

Course type

This course is a PARTNER course : Interactive video lessons, with lively and informative on-screen content.
It comes with a 6-month license, giving you unlimited 24/7 access for each user.

Grab Our
SPRING SPECIAL ...

67% off

$ 12.99
$ 39.00

Quantity discounts available

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Course benefits

Understand Your Customers to Perform Better

How well do you understand your customers?
Sales are much easier to make if you know who your customers are, and what they really need.

Customer research can help you build up a great profile of your customers, and this will help you to exceed their expectations.

Our Understanding the Customer course will show you how to discover who your customers are, how to work out what they need, and how you can do effective customer research.

Accessibility
This course comes with transcripts so people have text options for all media, subtitles for all videos and is screen reader friendly with alternative text.