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Mastering Complaint Handling
Interactive course with workbook
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Mastering Complaint Handling
&
Handling Common Complaints
SUMMER Offer pricing
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$ 439.90 | $ 43.99 |
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50 |
$ 2,149.50 | $ 42.99 |
|
100 |
$ 4,099.00 | $ 40.99 |
Options for your Shopping Cart
Interactive course with workbook
SUMMER Offer pricing (RRP $ 64.99)
Click on your choice [ it can be removed or edited in the cart ]
Order Qty |
Total cost | Unit cost |
|
1 |
$ 23.99 | $ 23.99 |
|
5 |
$ 113.95 | $ 22.79 |
|
10 |
$ 220.70 | $ 22.07 |
|
50 |
$ 1,079.50 | $ 21.59 |
|
100 |
$ 2,039.00 | $ 20.39 |
Can you turn a complaint into an opportunity for more business?
Or does every complaint signal the likelihod of (another) lost customer?
In this course, you'll discover how to develop a positive attitude to complaint handling, with the confidence of using a simple and effective process that works.
This course will show you how to avoid the pitfalls that delay problem resolution, and how to look for the opportunities that exist to create customer loyalty from difficult situations.
