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Customer Persuasion
Interactive course with workbook
CYBER SALE Prices pricing (RRP $ 64.99)
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$ 23.99 | $ 23.99 |
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$ 1,079.50 | $ 21.59 |
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$ 2,039.00 | $ 20.39 |
Options for your Shopping Cart
Customer Persuasion
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Customer Empathy
CYBER SALE Prices pricing
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$ 36.99 | $ 36.99 |
|
5 |
$ 174.95 | $ 34.99 |
|
10 |
$ 339.90 | $ 33.99 |
|
50 |
$ 1,649.50 | $ 32.99 |
|
100 |
$ 3,099.00 | $ 30.99 |
Options for your Shopping Cart
Interactive course with workbook
CYBER SALE Prices pricing (RRP $ 64.99)
Click on your choice [ it can be removed or edited in the cart ]
Order Qty |
Total cost | Unit cost |
|
1 |
$ 23.99 | $ 23.99 |
|
5 |
$ 113.95 | $ 22.79 |
|
10 |
$ 220.70 | $ 22.07 |
|
50 |
$ 1,079.50 | $ 21.59 |
|
100 |
$ 2,039.00 | $ 20.39 |
Persuading people is a key skill in customer service. Being able to influence others through persuasion helps you in many ways, and many of these can relate to your personal life too!
Even if a customer knows exactly what they want, surely it's best just to agree?
Well not really. Suppose they want a solution to a problem that's unachievable or impractical. You need to steer them on to the right path.
With good persuasion skills, you can convince your customer that there’s a better way.
This course will show you how to do this most effectively.
