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Video course

You'll learn using easy-to-follow on-screen videos which you can pause, re-run and revisit as often as you like.
The course is arranged into modules, each with several lessons. Refer to the course content for more details on what's covered. You can choose which module (or lesson) to review at any time.

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Core Skills for Telephone, Writing and Social Media

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Interactive course with workbook

SITE RELAUNCH Offer pricing (RRP $ 78.99)

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Order Qty
Total cost
Unit cost
 
1
$ 19.99
$ 19.99
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50
$ 669.50
$ 13.39
100
$ 999.00
$ 9.99
Home   >  Personal Development   >  Communication Skills   > 
Core Skills for Telephone, Writing and Social Media

Core Skills for Telephone, Writing and Social Media

A Premier Communication Skills training course from ZandaX

Quick Summary: What You Get

About the Course
- Get an overview of what the course covers
Getting More From the Telephone
- Learn simple techniques that will get the best results from the telephone
Writing Skills & Best Practice for Social Media
- Learn how to write effectively, and set up your social media activity
Course Wrap Up
- Have a quick review, with key takeaways, of what you have learned
Workbook Download
- Interactive Workbook & Action Plan: Get the most from your course!

Who's this course for?

Anyone who wants to improve communication skills on the telephone, in writing and to understand the basics of creating a social media profile, whether for themselves or their staff, with tools that can be used at work, at home or in social situations.

Course requirements

All concepts and tools are explained simply and helpfully, so there are no pre-course requirements: all you need is a desire to learn how to communicate better on the telephone, in writing and on social media.

Course type

This course is a PREMIUM course : Our latest generation of video lessons supported by interactive on-screen content, a workbook with your Personal Action Plan and an end-course skills test.
It comes with a 12-month license, giving you unlimited 24/7 access for each user.

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  $ 78.99
Quantity discounts available

Course benefits

Boost Your Skills on the Telephone, in Writing and on Social Media

Our Telephone And Written Communications course will show you how to make your telephone and written communications as effective as they can be -- and reap the rewards this brings.

After taking this course, and with a little practice, you'll be able to:

  • Understand the advantages, and disadvantages, of using the telephone
  • Stay in control of telephone calls
  • Use proven methods of overcoming challenges on the telephone
  • Use the right words in written communication
  • Employ a Three Stage Structure in everything you write
  • Maximize the effect of your writing
  • Set up and manage an effective social media profile

This module provides you with the means to get the most from your telephone and written communication.

And there's a great 39-page workbook...

Get your own flexible, results-focused downloadable workbook.

The workbook features:

  • Exercises to carry out as you go
  • Space for your own notes
  • Apply the lessons to your own life
  • The ZandaX Personal Action Plan

Course content in detail

Click a RH arrow   (
)   to reveal the lessons

01
About the Course
1 section
»
What's in the Course?

02
Getting More From the Telephone
7 sections
»
What You Will Learn
»
Your Objectives
»
Telephone Communication: What's Good & Bad
»
Improving Your Telephone Communication
»
7 Ways to Overcome Challenges on the Phone
»
Key Takeaways
»
Module Test

03
Writing Skills & Best Practice for Social Media
8 sections
»
What You Will Learn
»
Your Objectives
»
Using the Right Words in Your Writing
»
Writing Structure and Quick Tips for Success
»
Writing for Maximum Effect
»
Best Practice Basics for Social Media
»
Key Takeaways
»
Module Test

04
Course Wrap Up
»
Course Summary

05
Workbook Download
»
Workbook Download

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